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Resort spa management
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Making recovery feel like a luxury
Ski Resort
Specialists
Based in Niseko, Japan, TYG is a sports and wellness spa management company. Incorporating sports science knowledge, physical therapy and wellness spa practices, TYG go beyond massage services and address functional movement and physical recovery. The blend of traditional massage treatments with advanced health solutions ensures their comprehensive array of treatments cater to the needs of all guests staying at the ski resort.
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`Our mission is to create a transformative experience for every client through innovative spa management practices and tailored health treatments, unique to a ski resort destination`.
Spa Management Services
1
Operation as management
We oversee all aspects of a spa's operations, from staffing and training to marketing and financial management, to ensure a smooth and efficient experience for both staff and guests. Operational excellence requires leadership, business acumen, and a strong understanding of the local spa industry and challenges brought with this unique resort destination.
2
Recruitment & Training
We bring the highest quality services by recuiting qualified spa professionals. Annual continuous professional development ensures we maintain this level of service. Furthermore this type of CPD investment gives therapists an opportunity for growth and development which in turn helps to retain staff, which is one of the biggest challenges of managing resort spas.
3
Branding and Marketing
We create and develop a distinctive brand, emblematic of the hotel and resort destinations personality. Visually our brands must have a strong sense of place, as each location is unique in its natural beauty. Marketing and promotional campaigns will help to increase brand visibility. We analyze customer feedback and implement improvements to enhance customer experience.
Striving for Excellence
"A professional, caring and suppportive service"
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​Suzie Barrett
Client
"World class treatments. They make recovery feel like a luxury"
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Isabela Zhiltsov
Client
"Warm and welcoming staff in a lovely cozy atmosphere"
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Anna Dillenbeck
Customer
ACHIEVEMENTS
Our Impact
4000+
Happy Clients
3+
Successful Projects
95%
Client Satisfaction
24/7
